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From the 1 November, our office will be closing from 4pm. After this time we will not be taking phone calls or booking appointments, however we will be responding to emails sent to both the service material and bereavement services email addresses.

We will still be seeing families, but by appointment only.

If you need to make a booking between 4 and 5pm, please do so online. If you are not setup for remote booking and would like to be, please contact us at

The reason for the change in our opening times is to allow time for staff to ensure service delivery is being met.

We apologise for any inconvenience this change may cause, and thank you for your understanding.